• This position requires that the candidate selected be a U.S. citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.
  • Bachelor’s Degree
  • 4+ years of relevant professional experience
  • 3+ years of Business analysis and functional experience with quantitative, analytical, and organizational skills
For more than 11 years, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 100 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, virtual and augmented reality (VR and AR), media, and application development, deployment, and management from 49 Availability Zones (AZs) across 18 geographic regions in the U.S., Australia, Brazil, Canada, China, France, Germany, India, Ireland, Japan, Korea, Singapore, and the UK. AWS services are trusted by millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure, make them more agile, and lower costs. To learn more about AWS, visit https://aws.amazon.com.

The AWS RI Operations Team is in need of a driven, analytical, and process oriented Operations Analyst to own the creation and processing of EC2 Reserved Instance purchases and migrations in a SCIF. We’re looking for a motivated self-starter who is passionate about managing and creating operational processes, identifying and resolving systemic issues, and has experience meeting strict SLAs with a high degree of accuracy.

Key Responsibilities

  • Support the launch of the team in a cleared space
  • Process EC2 Reserved Instance purchases, modifications, and cancellations
  • Proactively identify and implement operational improvements, enhancements, and system customizations that meet business requirements.
  • Perform data entry, data management, and pricing calculations
  • Retrieve and analyze data using Excel, Salesforce.com, and other data management/BI systems
  • Process EC2 Reserved Instance purchases, modifications, and cancellations
  • Effectively communicate confidential data with a variety of stakeholders
  • Support weekly, monthly and quarterly reporting
  • Meet or exceed defined SLAs

**Contact Josh May directly if you have questions, want to apply or know someone to refer at joshmy@amazon.com **

  • Strong Excel skills
  • Experience with financial contracts and comfortable with contractual language
  • Existing knowledge and understanding of AWS Reserved Instances and tooling
  • Strong attention to detail and excellent problem solving skills
  • Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects
  • Experience working a queue of requests and meeting SLAs
  • Verbal/written communication and presentation skills, including an ability to effectively communicate with both business and technical teams
  • Vocally self-critical to allow for self-correction of errors
  • Highly organized, excellent multi-tasking skills, and efficient in ambiguous situations
  • Meets/exceeds Amazon’s leadership principles requirements for this role
  • Meets/exceeds Amazon’s functional/technical depth and complexity for this role

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age