Secure Aspects Group
Petaluma, CA, USA
The Petaluma Health Center’s mission is to provide high quality health care, with access for all, in Southern Sonoma County. The Center accomplishes this mission through collaborative, innovative programs, services and referral resources that meet the economic needs of the entire community.
The Petaluma Health Center is an eight-time award winner in the North Bay Business Journal’s Best Places to Work for 2017, 2016, 2015, 2014, 2013, 2012, 2011 and 2009 and we were named as one of '2015 Healthiest Companies in the North Bay' by the North Bay Business Journal.
We are a Federally Qualified Health Center (FQHC) that provides primary medical care and mental health services to residents of Petaluma, Rohnert Park, Cotati, Penngrove and surrounding areas. We are organized as a private, non-profit corporation and governed by a consumer and community led Board of Directors.
Position Title: Certified Enrollment Counselor
The Certified Enrollment Counselor is responsible for facilitating access to quality health care, insurance and education to all members of the southern Sonoma County community, with focus on the underinsured and underserved.
Areas of Responsibility:
+ Maximize the number of patients insured by Medi-Cal, Medicare, CMSP, Path2Health, Healthy families, Sliding Scale, Healthy Kids, Kaiser Permanente CHP, CCS and Partnership Health Plan, Cal-Fresh
+ Access and address barriers to care, real or perceived, to signing up for Medi-Cal, CMSP, Path2Health, Sliding Scale, CCS, Cal-Fresh Healthy Kids, and Partnership Health Plan for our patients
+ Determine which patients may be eligible for safe funded insurance programs and follow up with personal contact
+ Attend community events and seminars to provide information on various state funded insurance plans and programs, as well as health education meetings
+ Build and retain networks with other community agencies and outreach workers
+ Case management of difficult or urgent cases
+ Contact HSD for applications status or expedite cases
+ Assist applicants in properly completing the applications using Covered CA and or Benefits Calwin
+ Review and explain the documents that are required with the application
+ Refer applicants, when necessary, to the county Department of Social Services if they need more assistance with complex issues or other programs
+ Assist applicants in properly completing the applications using Covered CA and or Benefits Calwin
+ Review and explain the documents that are required with the application
+ Ensure the confidentiality of all applications, records, and any information received in written, oral, or other forms
+ Answer phone calls and questions pertaining to the application or other issues and refer applicants to the proper department or resource agency
+ Assist applicants, using the county income guidelines estimating their monthly premiums if the children appear to qualify for Medi-Cal
+ Follow application storage guidelines of Petaluma Health Center and Covered CA
+ Data entry of all applications or encounters with patients in Oasis Insight
+ Perform other duties as assigned by the Practice Manager
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
+ High school diploma or equivalent
+ Associates degree preferred
+ Two or more years’ experience in a related public health field
+ Experience in working with community organizations and volunteers
+ Two or more years customer service experience
+ Excellent communication skills, both written and verbal
+ Experience with sensitivity to the needs of a multi-cultural population from a variety of income levels
+ Team player
Licenses and Certifications:
+ Certified Enrollment Counselor (CEC) Certificate, or be eligible to take the Covered CA Certified Enrollment Counselor exam and pass the exam within 60 days of hire date
Language Skills: Bilingual in English and Spanish, both written and verbal preferred.
Mathematical Skills: Ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions and decimals.
Reasoning Ability: Ability to recognize problems, collect data and establish facts.
Computer Skills: Proficient in MS Office (Word, Excel and Outlook), electronic medical records and use of a web browser.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Movement within health center complex environment repeatedly throughout the day
+ Ability to write by hand, use phone, use computer keyboard and mouse extensively to perform general office functions
+ Manual wrist and finger dexterity and wrist-finger speed sufficient to perform repetitive actions for extended periods of time
+ Repetitive motion with word processing and data entry
+ Heavy phone use
+ Ability to effectively communicate by hearing continuously and speech in a manner which can be understood by a diverse population
+ Ability to give and follow verbal and written instructions with attention to detail and accuracy
+ Must have visual acuity near and far (20 inches to 20 feet), depth perception, field of vision, ability to focus on an object, ability to identify and distinguish colors
+ Ability to sit or stand for extended periods of time (minimum periods of one (1) hour at a time)
+ Ability to frequently walk, bend, squat, stoop, kneel, twist, crouch, and climb with the use of a step stool
+ Ability to grasp, hold and pick up and reach with hands and arms
+ Ability to frequently lift and or move up to fifteen (15) pounds
+ Ability to occasionally lift and carry up to twenty-five (25) pounds (periodic lifting of supplies or equipment)
+ Ability to coordinate multiple tasks simultaneously
+ Ability to travel to and from other health center sites and community locations
For more information about us, please visit us at www.phealthcenter.org.
Petaluma Health Center is an equal opportunity employer.
Please apply directly through our career page at www.phealthcenter.org.
Keyword: Certified Enrollment Counselor
From: Petaluma Health Center Inc
Secure Aspects Group
Fairfax, VA, USA
Behavioral Health Specialist II
Behavioral Health Specialist II
$54,422.99 - $90,704.64 Annually
FAIRFAX (HH12), VA
FT Salary W BN
Community Services Board
4/6/2018 5:00 PM Eastern
Open to General Public
Be part of a clinical treatment team where integrated treatment in the Adult Behavioral Outpatient Health division is on the cutting edge. Serves the most seriously mentally ill adults with co-occurring substance use disorders, developmental disabilities, and/or physical illnesses. Applicant must be able to complete complex, comprehensive assessments specific to the needs of these populations. Ability to observe, process and document clinical information and make clinical interventions. Ability to access, input, and retrieve computer data to include use of the electronic health record. Timely electronic documentation that meets state, local, and federal performance contract expectations is essential. Functions independently on a multidisciplinary team, as primary case manager and/or therapist providing a comprehensive array of professional treatment services to diagnostically, culturally and socio-economically diverse clients. Duties include conducting urinalysis and breathalyzers; linking, monitoring, and reporting to community partners such as probation and court services, Department of Family Services, etc.; maintaining collaborative relationships with clients during all phases of treatment; developing detailed client-centered treatment plans, as well as conducting individual, group and family treatment. Expectations include working with interns. The applicant is required to work minimum of one evening per week (or more as program needs demand). Work location is primarily office-based at Merrifield Center or other sites as needed. Location may include some community outreach efforts. Required to be QMHP, QMHCM, QSAP, and QSACM certified, or eligible within 1 year of employment. Bilingual candidates encouraged to apply.
Note: To learn more about the Community Services Board, please click on the following link to watch the video "We are CSB".
+ Collaborates with service professionals inside and outside of the Community Services Board;
+ Maintains all electronic health records according to federal, state and department regulations, ensuring that records of clients on their caseload are complete, accurate and comprehensive;
+ Advocates on behalf of clients regarding rights and needed services;
+ Develops and maintains cooperative relationships with representatives of community groups and public and private agencies;
+ Provides crisis stabilization and crisis management with support and supervision as needed;
+ Provides ongoing risk assessments for dangerousness to self and others with support and supervision as needed;
+ Provides entry, navigation and/or referral services for individuals, families and other concerned persons.
Required Knowledge Skills and Abilities
+ Knowledge of the principles, theories, and methods of behavioral health services and social development of the individual;
+ Knowledge of evidence based behavioral health treatment methods;
+ Knowledge of assessment processes, methods of gathering social history and interviewing techniques;
+ Knowledge of existing public and private agencies and community resources;
+ Ability to perform behavioral health and risk assessments and apply evidence based/informed treatment approaches/modalities;
+ Ability to maintain effective working relationships with co-workers, public and private
+ organizations, community groups, and the general public;
+ Ability to communicate effectively, both orally and in writing;
+ Ability to maintain records and prepare reports.
Graduation from an accredited college or university with a bachelor's degree in psychology, social work, nursing, counseling or a related field, plus one year of clinical experience.
CERTIFICATES AND LICENSES REQUIRED:
Certain positions in this class may require: master's degree in psychology, social work, nursing, counseling or a related field; valid motor vehicle driver's license with fewer than six demerit points (or the equivalent in another state) at time of appointment and maintained throughout employment with CSB.
NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check, a Child Protective Services Registry, a driving record check and a check with the Office of the Inspector General (OIG) to the satisfaction of the employer.
Experience integrating combined therapies for individuals experiencing co-occurring disorders. Experience in Substance Abuse Counseling, Motivational Interviewing, and Stages of Change. Knowledge of ICD 9 / ICD10, diagnostic intake procedures, psychotropic medications and their effects and in depth social history development. Master's in psychology, social work, nursing, counseling or a related field. License eligible as a Licensed Clinical Social Worker, Licensed Professional Counselor, Clinical Psychologist, Licensed Marriage and Family Therapist, Licensed Substance Abuse Treatment Practitioner or Clinical Nurse Specialist. Bilingual in Spanish, Vietnamese, Korean, or Arabic.
Ability to independently transport self and consumers and fulfill duties at various sites. May require some lifting less than 25 pounds. All duties perform with or without reasonable accommodations.
Panel interview, may include written exercise or presentation
It is the policy of Fairfax County Government to prohibit discrimination on the basis of race, sex, color, national origin, religion, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.
Secure Aspects Group
Austin, TX, USA
**WHAT DOES A FRONTLINE MANAGER DO?**As a Front Line Manager, first level supervisor, you will be responsible for assigning, directing, and reviewing the work of subordinate employees. You will use your leadership skills and management techniques for planning, scheduling, and coordinating work operations, planning and carrying out the training and development of employees, evaluating employees' work performance, and in performing all other related administrative functions. Generally, you will direct the work operations of subordinates performing administrative, complex clerical, technical and/or work comparable in nature. The functions, activities, and services provided may have limited geographic coverage and support activities within specific agency program segments.
**WHAT IS THE WAGE AND INVESTMENT (W&I;) DIVISION:**The Wage & Investment Division (W&I;) serves about 122 million taxpayers who file upwards of 94 million returns each year. Key W&I; objectives are to provide high-quality taxpayer assistance, and to enable taxpayers to transact and communicate electronically to file their returns, make payments and receive assistance. W&I; partners with private organizations to provide assistance to such disadvantaged groups as elderly and low-income taxpayers.
Position is located in Austin Accounts Management, Planning & Analysis, Austin Embedded Quality located at 1821 Directors Blvd, Austin, TX, 78744
Learn more about this agency
As a FrontLine Manager you will:
* Plan work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work.
* Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
* Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
* Give advice, counsel, or instruction to employees on work and administrative matters.
* Interview candidates for positions within the organization/unit, and recommend appointment, promotion, or reassignment to such positions.
* Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
* Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
* Identify developmental and training needs of employees, providing or arranging for needed development and training.
* Initiate ways to improve production, work processes, and/or to increase the quality of the work directed.
**WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS?** If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov.
### Travel Required
##### Supervisory status
##### Promotion Potential
### Who May Apply
#### This job is open to…
* Current IRS Internal/Agency Employees
Questions? This job is open to 1 group.
* #### Job family (Series)
0962 Contact Representative
### Conditions of Employment
* Please refer to "Conditions of Employment."
* Click "Print Preview" to review the entire announcement before applying.
* Current IRS employees on career or career conditional Appointments.
**BILINGUAL POSITIONS ONLY**: This is a bilingual position. Applicants will be required to demonstrate proficiency in Spanish**.**You must be able to speak, read and write the selected language in order to be considered proficient in that language. If you indicate language proficiency, you may be tested at some point in the hiring process to determine if you possess the required level of proficiency. If you are unable to demonstrate proficiency, you will not be qualified for these positions.
You must meet the following requirements by the closing date of this announcement. **
**BASIC REQUIREMENTS (FRONTLINE MANAGER):** You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service. To be qualifying for this position your experience should be sufficient to demonstrate:**
* Knowledge of management techniques, methods, theories, principles, and labor relations concepts, to assure optimum utilization of personnel, equipment, and space for the accomplishment of all program objectives with combined technical and administrative oversight;
* Knowledge and understanding of regulations, other official guidance and principles, including the latest procedures and techniques sufficient to oversee the planning, development and implementation of the technical aspects of programs specific to the position being filled;
* Knowledge of basic budget management principles and practices (i.e. ability to maintain and manage financial resources); and
* Knowledge of communicative techniques to effectively and diplomatically interact with internal and external customers.
* The experience may have been gained in the public sector, private sector or **Volunteer** **Service**. One year of experience refers to full-timework; part-timework is considered on a prorated basis.
* To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
### Additional information
**POSITION DESCRIPTION # 98509 IR-0962-07**
**A PM/C SharePoint site is available for IRS Employees at : https://organization.ds.irsnet.gov/sites/HCOETS/PMC/SPDLibrary/SitePages/Home.aspx**
**CONDITIONS OF EMPLOYMENT****:**
* We may select from this announcement or any other source to fill one or more vacancies.
* This is a **non-bargaining**unit position.
* Alternative work schedule, staggered work hours or telework may be available.
* Tour of Duty: Monday-Friday 7:30AM-4:00PM
* The employment of any candidate, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns. This audit may include up to 2 years of returns.
* Subject to a 1-year supervisory or managerial probationary period (unless already completed).
### How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination.
**Rating:**Applicants determined tentatively eligible/qualified by the system will be prompted to complete the **Technical Competency Narrative Questions**and to provide a brief description of your exceptional accomplishment(s) related to the position to be filled.
Your application will be evaluated on the leadership and technical competencies of the position to be filled per the Service's Management Selection Program (MSP) 2.0 which covers Frontline, Department and Senior Manager positions. Technical competencies for this position are: **ACCOUNTS MANAGEMENT, CALL CENTER OPERATIONS, QUALITY MANAGEMENT AND ASSURANCE, SERVICE DELIVERY.******
IRS employees must complete the **Leadership Succession Review (LSR) Assessment.** Step by step instructions, on the on-line self assessment and managerial assessment, are available at http://hco.web.irs.gov/apps/CAC/LSR2/mgrcheck.asp. The results from this assessment are used in ranking applicants on the leadership competencies. You will need the results from this assessment to complete your CareerConnector on-line application.
Your rating may be lowered, if your responses to the online questions are not supported.
**Referral:** You will be assigned to one of three quality groups. Each group represents a quality level (i.e., Superior/Best Qualified, Highly Qualified, Qualified). Candidates will be considered in quality group order.
If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.
If you are a displaced or surplus Treasury employee eligible for the ** Career Transition Assistance Plan (CTAP)**, you must receive a score of HIGHLY QUALIFIED or better to be rated as well qualified to receive special selection priority.
**To preview questions please click here.**
### Background checks and security clearance
##### Security clearance
Public Trust - Background Investigation
* Required Documents
## Required Documents
**A complete application includes
1. A resume,
2. Vacancy question responses, and
3. Submission of any required documents**. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
All applicants** are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) http://www.jobs.irs.gov/downloads/CoverLetterTips.pdf
To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view resume tips http://www.jobs.irs.gov/downloads/ResumeTips.pdf
Career Transition Assistance Plan (CTAP) DOCUMENTATION:**If you are a displaced or surplus Treasury employee, click CTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs within and outside the commuting area.
IRS Reassignment Preference Program (RPP):**You must meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.
**PERFORMANCE APPRAISAL/AWARDS:**Submit a copy of your most recent completed performance appraisal.
IRS employees:** if a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.
EDUCATION DOCUMENTATION:**If you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. If the position has specific education requirements and you are currently (or have previously been) in the Federal job series to be filled, there is no need to submit a transcript or equivalent at this time**.******An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.
#### If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
* How to Apply
## How to Apply
The following instructions outline our application process. **You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement**. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
**Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at****http://jobs.irs.gov/seasonal/reasonable-accommodation.html****. We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact Tania.S.Martinez@irs.gov****if you require this for any part of the application and hiring process.**
* **To begin,**either click the “Create a New Account” button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
* You will be re-directed to Treasury’s CareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN).** Also, go to “My Account” to view and update your information, as necessary.**
* **To complete**, you must click the “Finish” button located at the bottom of the “Application Review” page.
* To verify your application is complete, log into your USAJOBS account, select the **Application Status** link and then select the** more information** link for this position. The Details page will display the status of your application, the documentation received.
* To return to an incomplete application, log into your USAJOBS account and click **Update Application** in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
If you are currently in non-work status and have not completed the LSR Assessment your manager will only be able to complete the LSR Assessment fillable PDF form. Please make sure your manager has your most current contact information. The following steps must be taken:**1. **Your manager will be contacted by the Employment Office (EO) to complete**the** LSR**Assessmentfillable** PDF form**on** you. Once the** **LSR Assessment is completed (with 2nd level management concurrence) your manager will contact you to share your LSR Assessment ratings.**
2. **Your manager will forward the LSR Assessment ratings** **form to the EO for upload to the announcement in CareerConnector.**
**Note: When you return to work status, go to the LSR website to complete your demographics and self-assessment on-line. Your manager and your second level manager will also need to go on-line to complete the managerial assessment/2nd level concurrence. Your manager can use the completed PDF LSR assessment to fill out the on-line assessment. Once completed you will have an "out of cycle" LSR assessment for your use in applying for future** **vacancies.****
If you are experiencing system issues with your application, please contact the CareerConnector Help Desk at **email@example.com** and/or the **USAJOBS Help Desk****.**
### Agency contact information
### IRS Jobs Online Helpdesk
866-743-5748 Option 1,3
INTERNAL REVENUE SERVICE
3651 S. IH-35
Stop 1520 AUSC
Learn more about this agency
### Next steps
You may check the status of your application for this position at any time by logging onto the USAJOBS “My Account” tab and clicking on “Application Status.” For a more detailed update of your application status, you may click on “more information.”
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
* Fair & Transparent
## Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
### Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
* Equal Employment Opportunity (EEO) for federal employees & job applicants
### Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
* An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
* An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
* An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Learn more about disability employment and reasonable accommodations or how to contact an agency.
#### Legal and regulatory guidance
* Financial suitability
* Social security number request
* Privacy Act
* Signature and false statements
* Selective Service
* New employee probationary period
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/494569700. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
*Open & closing dates:* 03/22/2018 to 04/04/2018
*Salary:* $61,929 to $80,510 per year
*Pay scale & grade:* IR 07
*Work schedule:* Full-Time - Full Time
*Appointment type:* Permanent - Temporary NTE 1 Year, May be extended up to 5 Years