Secure Aspects Group Washington, USA
Job Title: Correctional Records Technician - Applicant Pool Opening Date/Time: Wed. 03/13/19 12:00 AM Pacific Time Closing Date/Time: Wed. 03/27/19 11:59 PM Pacific Time Salary: $3,249.00 - $4,250.00 Monthly Job Type: Full Time - Permanent Location: Thurston County – Olympia, Washington Department: Washington State Patrol Print Job Information Apply Description Benefits Supplemental Questions This recruitment will be used to establish an agency applicant pool to fill vacant positions as they occur. Due to the unique hiring process for our applicant pools, it is not unusual to experience lengthy delays in communication or notification of your application status. We appreciate your patience and look forward to considering you for a position with the WSP. Washington State Patrol Criminal Records Division Olympia, WA Are you looking for: + Excellent benefits? + Career growth opportunities? + Opportunities to impact your community? + A professional workplace that fosters respect, commitment and trust? As an employee of the Washington State Patrol, you will be part of a team of dedicated professionals responsible for providing safety and security to the citizens of the State of Washington. Troopers patrolling the highways are the most visible part of this agency. However, there are over 1,200 civilian employees who serve behind the scenes supporting the agency mission. To name just a few, we have: + 911 dispatchers who are the critical vital link between calls for assistance and emergency response; + Commercial Vehicle Enforcement Officers that work to inspect commercial vehicles to ensure safe and efficient travel on public highways; + Deputy State Fire Marshals who help prevent fires in homes and workplaces; + Forensic Scientists who process evidence that assists in prosecuting criminal cases; + Records staff that process criminal information to ensure crimes are reported accurately so that offenders do not end up working with vulnerable people. + Administrative staff who provide exceptional customer service and respond to information requests while ensuring the agency runs smoothly and efficiently. Apply today and join us in providing "Service with Humility"! The individual hired for this position may also be qualified for the Public Service Loan Forgiveness program. For information on this program click on Public Service Loan Forgiveness Program. Duties: These positions process, maintain, and support criminal history record information (CHRI) provided to the Section by law enforcement agencies and courts throughout the state. The incumbents ensure accurate entry and update of information. These positions are responsible for responding to customer inquiries and disseminating CHRI upon request to law enforcement, criminal justice agencies, public and private sector employers and the general public. PRIMARY RESPONSIBILITIES: + Locate and process necessary documents regarding arrests, dispositions, court orders, juvenile records, sex/kidnapping offender records, background check requests, etc. + Identify offender using physical characteristics and demographics. + Serve as liaison for record acquisition and release of information with other criminal justice agencies, federal and local agencies, attorneys, other state agencies, businesses, organizations, and the general public. + Disseminate information by locating and processing necessary documents for background check requests. + Review and verify accuracy of incoming documents related to convictions, sentencing and background check requests. + Responsible for preparing and entering statistical information to maintain, monitor and recommend changes in the unit priority to ensure goals and objectives are met. + Maintain current knowledge of public disclosure and dissemination policies, criminal laws, Sex/Kidnapping Offender registry laws, Criminal Records Privacy Act, Child and Adult Abuse Information Act, federal laws, and other related Washington State RCW's, WSP policies and WACs. + Utilize, update and maintain databases and programs used for processing of criminal history information: (WASIS, WATCH, EApp, CHIPS, Live-Scan, Access, Excel, etc.) and process legal documentation for disseminating Records of Arrest and Prosecution sheets (RAPsheets). Qualifications: REQUIRED QUALIFICATIONS: + High school graduation, GED, or equivalent education. + Must maintain confidentiality. + Ability to operate computers: willing and able to operate and read computer monitors on a continuous basis. + Demonstrated ability to effectively communicate with co-workers, the public and criminal justice agencies. + Ethics and Integrity - must earn the trust, respect and confidence of coworkers and customers through honesty, forthrightness, and professionalism. + Flexibility - able to adapt to changing business needs, conditions and responsibilities. + Must meet productivity and accuracy standards, deadlines and work schedules. DESIRED QUALIFICATIONS: + Two years of experience maintaining or processing criminal history or offender records. + College level course work in criminal justice, business administration, accounting, social science, or a related field will substitute for one year of experience. + Knowledge of criminal history document processing. + Ability to use WASIS: Demonstrate the ability to effectively enter data into the Washington State Identification System (WASIS) database, be able to locate and retrieve data. + Accountability: Accept personal responsibility for the quality and timeliness of work. Can be relied upon to achieve excellent results with little need for oversight. + Accuracy: Ability to process complex criminal history record information with a high degree of accuracy. + Analytical Skills: Use criminal history data and information in a clear and rational thought process to assess and understand issues, evaluate options, form accurate conclusions and make decisions. + Customer service focus: Build and maintain internal and external customer satisfaction with the services offered by the unit. + Follow instructions: Willing and able to follow written and / or oral instructions. + Interpersonal Communication Skills: Ability to build constructive working relationships characterized by a high level of acceptance, cooperation and respect. + Demonstrate computer / typing skills to include 10-key, electronic mail, display basic knowledge of excel spreadsheets for statistical reporting; demonstrate knowledge of word processing and typing. + Workload Management: Effectively organize multiple assignments, sometimes of a complex nature or involving competing priorities to produce work products that are accurate, thorough, and on time. + Written Communication: Effectively convey ideas and information in writing using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the reader. Supplemental Information: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The agency will verify this information and any untruthful or misleading answers will be cause for rejection of potential employment. How to Apply: Please complete the on-line application process at www.careers.wa.gov. If you have questions regarding this announcement, please contact Darlonna Vaughan at (360) 704-2313 or firstname.lastname@example.org. POLYGRAPH & BACKGROUND INVESTIGATION: Prior to a hire, a polygraph examination and background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. Applicants are required to sign release of information forms and will not have access to any investigative materials, files, or results. The Washington State Patrol has strict guidelines relating, but not limited to, personal and employment characteristics, arrests, convictions, and illegal drug usage, etc. During the polygraph examination, candidates are required to sign an assessment sheet and participate in an oral interview process to verify responses to the Personal Background Evaluation, the Personal History and Background Questionnaire, and a Pre-Employment Interview. Untruthful or misleading answers or omissions will be treated as a falsification which will be cause for rejection of potential employment. TRANSCRIPTS: Education verification is part of the selection process. If selected as a top candidate, position required and applicant specified education will be verified. Please do not send these transcripts at the time of application. If you are selected as a top candidate you will be contacted by the Human Resource Division and asked to provide transcripts at the appropriate time. OTHER INFORMATION: Persons with a disability, who need assistance in the application or assessment process, or those needing this announcement in an alternative format, may call (360) 704-2317. Applicants that are deaf or hard of hearing may call through the Washington Relay Service 7-1-1 or 1-800-833-6384. The Washington State Patrol actively supports diversity in the workplace and is an Equal Opportunity Employer.